Klyro for Support
Customer support management platform
Simplify, automate and improve your operation, centralizing channels with advanced insights and contextualized messaging.
Smarter support with advanced tooling
360° customer view
Full history, data and context before the first reply.
Front-line bots
Bots solve common questions and free agents for complex cases.
Control panel
Monitor volume, team capacity and SLA in real time.
Use cases
Smart self-service
Knowledge base wired into the bot for agentless resolution.
Single ticket queue
Auto-distribute by skill, language or department.
SLA escalation
Alerts when a case is approaching the agreement limit.
How Support teams use Klyro
Receive
Every channel lands in one queue with SLA-based prioritization.
Route
Smart distribution by skill, language or department.
Resolve
Bots solve tier-1 questions and agents inherit full conversation context.
Learn
Real-time reports surface bottlenecks and automation opportunities.
“We cut first-response time by 65% and lifted CSAT to 4.9 — without growing the team.”
Camila Ferreira
Support Manager
Plays nicely with your Support stack
Results that matter
First response time
Cases solved by bot
Average satisfaction
Support that scales with your business
Cut costs while keeping a stellar customer experience.