Klyro
Email channel

Email support in your unified inbox

Connect your support email to Klyro. Manage email conversations alongside chat, WhatsApp and social β€” all in one place with full customer context.

Works with any email providerSetup in minutesIMAP/SMTP and forwarding

Full-featured email support

Everything you need to manage email conversations alongside your other channels.

One inbox for email and everything else

Stop switching between tools. When a customer emails you, their message appears right alongside their chat history, WhatsApp messages and social interactions. Your team has the full picture.

  • Email alongside chat, WhatsApp and social messages
  • Full customer history in one view
  • Same canned responses across every channel
  • Assign emails to teammates like any conversation
  • Apply labels, automations and macros to emails

Two ways to connect your email

Choose the method that works best for your setup. Email forwarding gets you started in seconds. IMAP gives you full sync with your existing mailbox.

  • Works with Gmail, Outlook and any IMAP provider
  • Email forwarding setup in under a minute
  • IMAP connection keeps your mailbox in sync
  • Replies sent from your own email address
  • Customers see your email, not Klyro's

Reply without leaving Klyro

Compose and send email replies directly from your dashboard. Use canned responses, mention teammates and access the customer's full history β€” all in one place.

  • Rich text editor for formatted emails
  • Add CC and BCC recipients
  • Attach files and images
  • Insert custom email signatures
  • Use canned responses for faster replies

Full email capabilities

Everything you expect from email, built into your support workflow.

Threaded conversations

Email threads are automatically grouped. Follow the entire conversation without hunting through messages.

CC/BCC support

Add additional recipients to your emails. Keep managers or other teams in the loop when needed.

File attachments

Attach documents, images and files directly to your replies. Drag and drop supported.

Email signatures

Add your professional signature to outgoing emails. Configure different signatures per inbox.

Rich text formatting

Bold, italic, links, lists β€” format your emails just like in any email client.

Auto-assignment

Route incoming emails to the right team or agent automatically based on rules you define.

Separate inboxes for different emails

Connect multiple email addresses β€” support@, sales@, billing@ β€” and assign different teams to each. Keep conversations organized without sharing credentials.

  • support@company.com

    Support Team Β· 8 members

    12 open
  • sales@company.com

    Sales Team Β· 4 members

    5 open
  • billing@company.com

    Finance Team Β· 2 members

    1 open

Why centralize email in Klyro?

  • Connect unlimited email addresses
  • Assign different teams to each inbox
  • Set separate business hours per inbox
  • Keep conversations organized by department
  • No shared logins or passwords

Connect your email in minutes

Stop managing email in a separate tool. Bring it into your unified inbox and give your team the full customer picture.