Smart chatbots
Personalize your customer service with chatbots
Combine rule-based and AI chatbots in a single platform. Serve customers 24/7, qualify leads and resolve questions without losing the human touch.
Personalize your customer service
Every customer is unique. Build tailored experiences with bots that know the history, channel and moment of each conversation — and know exactly when to hand off to a human agent.
Brand identity & voice
Set name, avatar, language and tone so the bot feels like part of the team.
Rules + AI in one flow
Use decision trees for the predictable and generative AI for the open-ended.
Frictionless human handoff
Pass the conversation to a human with full context whenever needed.
Available on every channel
WhatsApp, Instagram, Messenger, Telegram, email and website — the same bot, everywhere.
Rule-based chatbot vs AI chatbot
It's not one or the other. Use each model where it shines — or combine both for the best of both worlds.
Rule-based chatbot
Predictable, auditable flows for well-defined processes.
- Built with decision trees and buttons
- Controlled answers, no surprises
- Great for FAQs, scheduling and lead qualification
- Easy to audit and keep compliant
- Solves repetitive scenarios at scale
AI chatbot
Natural conversations that understand intent, context and open language.
- Understands natural-language questions
- Answers grounded in your knowledge base
- Generates personalized replies in real time
- Learns from every conversation to keep improving
- Great for open support, recommendations and consultative sales
Where chatbots make a difference
24/7 customer service
Solve 70% of common questions without a queue or agent, any time of day.
Lead qualification
Filter interest, budget and segment before involving the sales team.
Automated post-sale
Track orders, schedule services and send satisfaction surveys.
Results that matter
Conversations solved by the bot
First response time
True availability
Ready to automate with intelligence?
Build a rule bot, an AI bot — or both — in minutes. No code, no headaches.